Job Description Job Profile:
•Interacting and providing Level 1 and 2 technical supports to the customers.
•Troubleshooting the technical issues and resolving queries related to all CISCO products.
•Remotely accessing their networks & troubleshooting the queries working on all CISCO products
Fairly conversant with Networking Fundamentals viz:
•Routing Protocols
•TCP/ IP and IRQs
•Basic operating systems related to Networking.
Qualification: B.Tech/M.Tech/MCA/BCA/M.Sc(IT)
Year of Pass out: 2008 (min 65% aggregate)
IN CASE ATTENDED IN LAST 6 MONTHS PLEASE DO NOT APPLY AGAIN.
Candidate meeting above eligibility criteria can come for an interview and written test(APTITUDE and NETWORKING)as per below mentioned schedule:
Date: 19th May 09 (Tuesday) & 20th May'09 (Wednesday)
Time: 11:00 a.m – 3:00 p.m
Address: Aricent Technologies
Presidency Tower
Tower B, 1st Floor
351/2, Sec-14, MG Road
Next to Kalyani Hospital, Gurgaon
Desired Profile Qualification- Any Graduate /BE / B Tech /Technical diploma for 3 yrs
Skills Required:
•Willing to work in 24*7 Support (Night Shifts).
•EXCELLENT COMMUNICATION SKILLS(Voice Based).
•Knowledge of CISCO product will be an added advantage.
•Ability to understand technical issues and the ability to apply technology and products to a business opportunity.
•Work on complex problems where analysis of situations requires in-depth troubleshooting skills.
Fairly conversant with Networking Fundamentals viz:
•Routing Protocols
•TCP/ IP and IRQs
•Basic operating systems related to Networking
Soft Skills:
Excellent English verbal and written communication skills.
Experience 0 - 1 Years
Industry Type Telcom/ISP
Functional Area Telecom Software
Education UG - B.Tech/B.E. - Any Specialization,BCA - Computers
PG - M.Tech - Any Specialization,MCA - Computers,PG Diploma - Any Specialization
Location Gurgaon
Keywords Networking
Contact Shailey Malik
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Trainee - Network Support-Freshers(Walk in 19 May 09 and 20 May 09)